Refund policy

RETURNS / EXCHANGES

All purchases are final. As each item is a unique work of art, we are unable to offer exchanges.

All of our products are handmade and one of a kind. We take great care to package everything safely, but we realize that sometimes things happen during shipping that are out of our control. If your item(s) arrive broken please let us know immediately by emailing a photograph of the broken item and the damaged packaging to livijaceramics@gmail.com. We ask that this email be sent within 2 days of receipt. Once we receive your email we will be happy to refund your money in full or give you store credit toward another purchase.